The links below point to a variety of reports, articles, and research papers by Tim Noonan. These are copyrighted by the author, or by the organisation commissioning the writing.
Wherever possible, we endeavour to make our reports and white papers available online, and in accessible formats, unless the material is confidential to the client.
Note: Tim Noonan previously traded as SoftSpeak Computer Services.
The Overlooked Consumers -20% of the Australian Population with Disabilities and Older People:ADiscussion Paper examining the Access Challenges and Emerging Possibilities for Consumer Electronics and Home Appliances (2007) Australian Human Rights and Equal Opportunity Commission,
Four Industry Standards on Accessible ATM, EFTPOS, Web and Automated Telephone Banking Services plus Guidelines on Accessible Authentication (2002) Australian Bankers’ Association (Tim Noonan was principal researcher/author) *
Making E-Commerce Accessible to People with Disabilities in Australia and Other Countries. (2000) Blind Citizens Australia
Barriers to using Automatic Teller Machines: A review of the usability of self-service Banking facilities for Australians with disabilities. 20 PP (2000) Human Rights & Equal Opportunity Commission, Australia. (This paper also addresses low literacy and NESB issues).
Development of an Accessible Speech User Interface for People who are Blind or Vision impaired. (1994) Royal Blind Society
Developments in Reading and Information Access for People who are Blind or Vision Impaired. (1993) Royal Blind Society
Netporn, Sexuality and the Politics of Disability: A Catalyst for Access, Inclusion and Acceptance? Originally published in cut-up.media.magazine (revised 2007).
Note: Calming Hands was Tim’s massage and healing treatments business.